Laboratory

Food Lab Testing LIMS and CRM

Lead to test request to job card to analyst result to reviewed COA - with quotations, invoicing and a full audit trail.

TRF to COAone workflow
4 roleswith real separation
AJAXno page reloads
Voice reporting · built in

Answer

What Food Lab Testing LIMS is for

A testing laboratory has two halves that rarely talk to each other. There is the commercial side - enquiries, quotations, invoices - and the technical side - sample receipt, job cards, analyst results, review and the certificate. When they live in different systems, samples get tested that were never quoted, and reports get released that were never reviewed.

Highsense Food Lab LIMS joins them. A lead becomes a Test Request Form, the TRF becomes job cards, analysts enter results, a technical manager reviews, and only then does the COA release - with billing attached to the same record throughout.

Built for

  • Food testing laboratories
  • Water and environmental testing labs
  • Labs needing reviewed, release-controlled reports
  • Labs running sales teams alongside technical staff

Modules

01

CRM and leads

Leads with contacts, products and follow-up calendar, owned by the sales executive who created them.

02

Quotations and invoicing

Quotations, proforma and tax invoices raised against the lead, with billing documents and items.

03

Test Request Form (TRF)

The formal request that converts an enquiry into lab work, shareable with the client.

04

Job cards

Work broken into job cards by category and assigned to the right technical team.

05

Job tasks and results

Analysts see only their own tasks and enter results, which submit for review rather than publishing.

06

Review queue

Technical managers review their category is results before anything is released.

07

Test masters

Test master records and rows defining parameters, methods and limits used across jobs.

08

Certificate of analysis

The final report released only after review, with controlled download approvals.

09

Roles and separation

Administrator, sales executive, technical manager and analyst, each with a genuinely different view.

10

Attendance and staff

Staff records and attendance alongside the lab workflow.

How the work flows

  1. 1
    Lead

    An enquiry is captured by a sales executive with contacts and the tests required.

  2. 2
    Quotation

    A quotation is raised and, on acceptance, a proforma or tax invoice follows.

  3. 3
    Test Request Form

    The converted lead produces a TRF, which can be shared with the client.

  4. 4
    Job cards

    The TRF breaks into job cards by category and is assigned to technical teams.

  5. 5
    Analyst results

    Analysts enter results against their own tasks and submit them for review.

  6. 6
    Review and COA

    The technical manager reviews, and only then is the certificate of analysis released.

Included in every Highsense product

Ask your data a question, in plain English

No report builder, no pivot tables. Type the question the way you would ask a colleague and Food Lab Testing LIMS answers from your live data.

AI Reports

Answers above are illustrative examples of the kind of question the reporting assistant handles.

Technology & deployment

Laravel 10MySQLjQuery AJAXRole-based accessPDF reportingCloud or on-premise

Available cloud-hosted or on your own server. Role and module level permissions throughout, and your data stays yours.

Frequently asked questions

Can an analyst release a report directly?

No, and that is deliberate. Analysts submit results; a technical manager must review before the certificate of analysis can be released.

Does it handle the commercial side too?

Yes. Leads, quotations, proforma and tax invoices are in the same system as the lab workflow, so you cannot test what was never quoted.

Can clients receive the TRF?

Yes. The Test Request Form can be shared with the client, and downloads are controlled through an approval step.

Do different roles see different things?

Yes. A sales executive sees their own leads and billing, a technical manager sees their category, and an analyst sees only their own tasks.

See Food Lab Testing LIMS on your own numbers

We will walk you through it with your workflow, not a canned demo. Free, no obligation.

Request a demo

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