CRM and leads
Leads with contacts, products and follow-up calendar, owned by the sales executive who created them.
Lead to test request to job card to analyst result to reviewed COA - with quotations, invoicing and a full audit trail.
A testing laboratory has two halves that rarely talk to each other. There is the commercial side - enquiries, quotations, invoices - and the technical side - sample receipt, job cards, analyst results, review and the certificate. When they live in different systems, samples get tested that were never quoted, and reports get released that were never reviewed.
Highsense Food Lab LIMS joins them. A lead becomes a Test Request Form, the TRF becomes job cards, analysts enter results, a technical manager reviews, and only then does the COA release - with billing attached to the same record throughout.
Leads with contacts, products and follow-up calendar, owned by the sales executive who created them.
Quotations, proforma and tax invoices raised against the lead, with billing documents and items.
The formal request that converts an enquiry into lab work, shareable with the client.
Work broken into job cards by category and assigned to the right technical team.
Analysts see only their own tasks and enter results, which submit for review rather than publishing.
Technical managers review their category is results before anything is released.
Test master records and rows defining parameters, methods and limits used across jobs.
The final report released only after review, with controlled download approvals.
Administrator, sales executive, technical manager and analyst, each with a genuinely different view.
Staff records and attendance alongside the lab workflow.
An enquiry is captured by a sales executive with contacts and the tests required.
A quotation is raised and, on acceptance, a proforma or tax invoice follows.
The converted lead produces a TRF, which can be shared with the client.
The TRF breaks into job cards by category and is assigned to technical teams.
Analysts enter results against their own tasks and submit them for review.
The technical manager reviews, and only then is the certificate of analysis released.
No report builder, no pivot tables. Type the question the way you would ask a colleague and Food Lab Testing LIMS answers from your live data.
Answers above are illustrative examples of the kind of question the reporting assistant handles.
Available cloud-hosted or on your own server. Role and module level permissions throughout, and your data stays yours.
No, and that is deliberate. Analysts submit results; a technical manager must review before the certificate of analysis can be released.
Yes. Leads, quotations, proforma and tax invoices are in the same system as the lab workflow, so you cannot test what was never quoted.
Yes. The Test Request Form can be shared with the client, and downloads are controlled through an approval step.
Yes. A sales executive sees their own leads and billing, a technical manager sees their category, and an analyst sees only their own tasks.
We will walk you through it with your workflow, not a canned demo. Free, no obligation.
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